Your Practice Data, Protected
VetVisit AI is built from the ground up with data security in mind. We take the protection of your practice's and clients' data seriously.
Comprehensive Security Measures
Multiple layers of protection to keep your practice data secure
Encrypted in Transit & At Rest
Every recording, transcript, and note is encrypted both while it travels between your device and our servers and while it is stored. Your veterinary records are protected at every step.
US-Based Data Centers
All data is stored in secure, professionally managed data centers located within the United States. Our infrastructure providers maintain strict physical security standards.
Comprehensive Audit Logs
Every access to your records is logged with detailed audit trails, giving your practice visibility and accountability over who viewed or edited documentation.
Strict Data Isolation
Your practice data is completely isolated from other customers. We maintain strict data segregation so your information is never mixed with or accessible to other practices.
No AI Training on Your Data
Your recordings and notes are never used to train AI models. Your data is used only to provide you with the VetVisit AI service.
Secure Access Controls
Role-based permissions ensure only authorized team members at your practice can access sensitive patient records.
Built for Veterinary Data
HIPAA governs human patient health information and generally does not apply to animal medical records — but that does not lower our standards. We designed VetVisit AI with the same security rigor as sensitive healthcare software, adapted for veterinary practice.
- Encryption in transit and at rest for every recording, transcript, and note
- Secure, US-based infrastructure with strict physical safeguards
- Access controls and audit logging so you know who accessed what, and when
We continually review our security practices and invest in the infrastructure that protects your practice's data.
Your Data, No Lock-In
You own your records and can take them with you at any time
Copy, Paste, Done
There's no proprietary format holding your data hostage. Copy any note with one click and paste it directly into whatever practice management software your clinic already uses. You always own your data and can export it in full at any time.
Ask Us a QuestionYour Data Privacy
We respect your data and give you control over how it's used
No AI Training on Your Data
Your patient data is never used to train AI models. Your documentation and recordings remain private and are only used to provide you with the VetVisit AI service.
Data Retention Control
You control how long your data is retained. When you delete a recording or note, it is permanently removed from our systems within 30 days.
Data Portability
Export all your data at any time in standard formats. You always maintain ownership and control of your patient documentation.
Right to Deletion
Request complete deletion of your account and all associated data at any time. We will permanently remove all your information from our systems.
Questions About Security?
Our team is happy to discuss our security practices and answer any data protection questions you may have.