Adding Team Members
Inviting team members to VetVisit AI is simple. Send an email invitation from the Team page and they'll create their account and join your practice automatically once they accept.
Admin Required
Invite by Email
The most common way to invite team members is via email:
- Go to Team (sidebar)
- Click "Invite Member"
- Enter the person's email address and, optionally, their name
- Select their role (Doctor or Admin) and Data Access Level
- Review the license cost shown, then click "Send Invitation"
What They Receive
The invitee receives an email with a link to join your practice. They'll create an account (or sign in if they already have one) and be added automatically once they accept.
Inviting Several People
Invitation Status
Track pending invitations in Team (sidebar). Each invitation shows its status:
Pending
Invitation sent but not yet accepted. You can resend or cancel pending invitations.
Accepted
The person has joined your team and is now an active member.
Expired
Invitations expire after 7 days. Send a new invitation if needed.
What Happens After Invitation
For New Users
If the invitee doesn't have a VetVisit AI account:
- They click the invitation link
- They create an account (name, email, password)
- They verify their email
- They're automatically added to your team
- They can start using VetVisit AI immediately
For Existing Users
If the invitee already has a VetVisit AI account:
- They click the invitation link
- They sign in to their existing account
- They're added to your team
Troubleshooting
They didn't receive the invitation email▼
Try these steps:
- • Check their spam/junk folder
- • Verify the email address is correct
- • Resend the invitation from Team (sidebar)
- • Double-check the email for typos before resending
The invitation expired▼
Invitations don't stay open forever. Go to Team (sidebar) → Pending Invitations and resend it to generate a fresh one.
They joined with the wrong role▼
You can change their role after they join. Go to Team (sidebar), find their name, and click to edit their role.
I can't find the invite option▼
Only team admins can invite new members. If you don't see the option, ask your team admin to send the invitation or upgrade your role.
Next Steps
Learn about the different roles and what each team member can do.