Roles & Permissions

Understand the different team roles and what each role can do in VetVisit AI.

Last updated: December 2025

Team Roles

VetVisit AI has three team roles — Owner, Admin, and Doctor — plus a separate Data Access Level (Own Data Only or Full Team Access) that controls whose sessions and notes each person can see. Assign both based on what each person needs to do in the app.

Role Descriptions

Owner

Full Access

The person who created the practice. Full control over billing, team members, and settings, plus every clinical feature. There is always exactly one Owner per practice.

Best for: The practice owner or lead veterinarian who signs up
Admin

Can Manage Team

Admins can invite and manage team members in addition to using every clinical feature — recording sessions, generating notes, and managing templates.

Best for: Practice managers or lead veterinarians who help run the team
Doctor

Standard Access

Doctors get full clinical access — recording sessions, generating notes, and using templates — without team management or billing access.

Best for: Veterinarians and veterinary technicians

Data Access Level

Independently of role, each member is set to either:

  • Own Data Only: Can only see their own sessions, notes, and tasks
  • Full Team Access: Can see every team member's sessions, notes, and tasks

Permissions by Role

Detailed breakdown of what each role can do:

PermissionOwnerAdminDoctor
Clinical Features
Record sessions
Generate notes
View own sessions
Use AI assistant
Templates
Use templates
Create custom templates
Share templates with team
Team Management
Invite team members
Change member roles
Remove team members
Billing & Settings
View billing information
Manage subscription
Change organization settings
Data Access Is Separate from Role
A Doctor set to "Full Team Access" can see every team member's sessions and notes, even though they can't manage the team itself. Role controls what actions someone can take; Data Access Level controls whose records they can see.

Choosing the Right Role

Veterinarians & Veterinary Technicians

Use the Doctor role. They need to record sessions, generate notes, and use templates for their patients.

Practice Managers / Lead Veterinarians

Use the Admin role so they can invite and manage team members alongside their clinical work.

Multi-Doctor Practices

Give each doctor the Doctorrole. Set "Full Team Access" for anyone who needs visibility into other doctors' sessions (e.g. for coverage), and "Own Data Only" otherwise.

Changing Someone's Role or Data Access

The Owner and Admins can change a team member's role or data access level at any time:

  1. Go to Team in the sidebar
  2. Find the team member under Team Members
  3. Open their settings and update the role or data access level
  4. Save changes
There Is Always One Owner
Every practice has exactly one Owner — the person who created it. To hand off ownership, use "Transfer ownership" rather than trying to remove the current Owner.

Next Steps

Learn how to manage your team, including updating roles and removing members.

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